Aslı Deniz Özakar
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Unilever · 2022

Unishop, a private shopping app

A new mobile app with refreshed branding for Unilever Turkey’s private shopping platform, replacing a responsive web shop.

My role
Lead: client communication, strategic design and workshops
Team
UX researcher and designer, one or two UI designers, graphic designer
Scope
UX research, UX and UI design, branding
Unishop mobile app screens

The work

Unishop gives selected customers, including partner company employees, exclusive prices. Its responsive web shop had usability issues.

  1. AuditA usability review of the existing responsive web shop.
  2. DesignA new mobile app with refreshed branding and a streamlined experience.
  3. LaunchUsed by Unilever and partner employees, who reported higher usage and satisfaction.

Outcome

  • 40K+active monthly users
  • 8K+orders a month
  • 70%+repeat users

These are the product’s outcomes, reached together with the client’s own teams.